To receive a full refund, merchandise must be in its original packaging, unused, and returned within 15 days of receipt.

The following items are not eligible for returns:

  • Special orders
  • Wires
  • Chains By Foot
  • Final Sale

Please contact us when:

  • Items are damaged or defective
  • We have shipped something incorrectly

We will refund your original payment method or credit your Multi Creations account.